Technical Writer (100% Remote, Worldwide)

At Holepunch, we are not just developing software; we are redefining the internet's architecture. Our pioneering P2P development platform, built on our open-source technology stack, Pear, eliminates the need for traditional server infrastructure. Pear platform facilitates direct deployment of applications from the developer’s machine to the user, enabling seamless scalability and performance. By leveraging Node.js-based technology akin to BitTorrent, we create robust peer-to-peer connections and data replication systems that set the foundation for a decentralized web.

Learn more about Pear: docs.pears.com

Keet, our flagship P2P communications app, is the first step towards this new era. It exemplifies the potential of P2P technology in everyday applications, from messaging and file sharing to complex collaborative environments, all while maintaining user sovereignty over personal data. 

Learn more about Keet: keet.io

Join Our Mission: Technical Writer (100% Remote)

Responsibilities

• Write, maintain, and continuously improve documentation across the entire product ecosystem — including SDKs, APIs, open-source libraries, web, mobile and desktop apps, and platform features.

• Ensure clarity, accuracy, and usability of all documentation, adapting tone and depth according to the target audience (developers, end users, or internal teams).

• Collaborate closely with engineers, product managers, and designers to extract technical and functional information, turning it into high-quality developer guides, user manuals, and release notes.

• Proactively update documentation to match product iterations, new features, and changes introduced by the development team, keeping all materials in sync with releases.

• Develop and maintain tutorials, quick starts, and onboarding flows that guide both developers and end users through the setup and use of apps and platform features.

• Create and validate example applications, demos, and code snippets that illustrate practical implementations and common usage patterns.

• Apply and uphold documentation standards and style guides, ensuring a consistent voice and structure across apps, products, and open-source components.

• Collect and analyze feedback from developers, customers, and community channels to identify pain points and continuously improve the documentation experience.

• Perform hands-on validation of procedures and configurations described in the docs, ensuring that every instruction can be successfully followed.

• Participate in regular documentation audits, removing deprecated content and restructuring materials to align with evolving product architecture.

• Contribute to internal knowledge sharing and onboarding materials, helping teams adopt documentation workflows and maintain content quality across departments.

• Monitor documentation performance and engagement using analytics and feedback tools to drive data-informed improvements.

• 3+ years of experience in technical writing, software documentation, or developer education for SDKs, APIs, libraries, apps, or products.

• 2+ years of hands-on experience with Node.js developing clean, efficient, and maintainable code.

• Strong understanding of JavaScript and familiarity with modern development workflows, build systems, and package management (npm/yarn).

• Proven ability to write clear, accurate, and well-structured documentation for both technical and non-technical audiences.

• Experience contributing to or maintaining documentation using docs-as-code practices, including Git/GitHub, Markdown/MDX, and pull request reviews.

• Ability to read and understand source code across multiple languages to verify accuracy and provide meaningful examples.

• Excellent written and verbal English communication skills, with attention to structure, tone, and developer-friendly language.

• Strong sense of ownership, consistency, and attention to detail, ensuring clarity and coherence across multiple repositories and projects.

• Ability to use visual aids, diagrams, or interactive examples to simplify complex technical topics.

• Understanding of API documentation tools (e.g., OpenAPI/Swagger, Postman, or custom reference generators).

• Passion for developer experience (DX), open-source ecosystems, and continuous improvement.

• Proven experience collaborating in fast-pace environments, adapting to changing priorities and technologies.

• Interest or experience with P2P technologies or distributed systems.

• Comfortable working in a remote, globally distributed team, using asynchronous tools and documentation-driven communication.

Preferred Qualifications

• Experience with open-source contribution workflows, including issues, pull requests, and contribution guides.

• Experience documenting distributed systems, SDKs, or runtime frameworks.

• Experience with desktop and mobile app development (Electron, React Native, etc.).
  

Why Holepunch?

At Holepunch, you will:

• Work on groundbreaking technology that prioritizes user autonomy and privacy.

• Collaborate with a team of thinkers and innovators dedicated to reshaping the digital landscape.

• Contribute to a future where technology serves humanity, not the other way around.

If you are driven by innovation and eager to build decentralized solutions that challenge the status quo, join Holepunch. Together, we can create a more secure, inclusive, and P2P decentralized future.

Apply now to become a part of our mission to decentralize the web—one application at a time.